Your Health Store aims to provide the best service to our customers so if you’re not satisfied with the experience of your purchase, please email us at enquiries@healthstoreexpress.co.uk

 

Our delivery policy is based on Item Location and order value. Every purchase from Your Health Store is dispatched on DPD Next Day delivery.

 

We process online orders Monday to Saturday 8am – 4pm. 98% of our orders are delivered the next working day. If you order on a Saturday, you will receive your parcel on Monday. If you order on a Sunday, you will receive your order on Tuesday.

 

For Next Day Delivery your order must be placed before 2pm.

 

Orders Under £8

All orders are processed Monday – Saturday 8am -4pm (For Next Day Order Before 2pm)

 

DPD Next Day - £4.99

 

Orders with a Value of £8 - £30

All orders are processed Monday – Saturday 8am -4pm (For Next Day Order Before 2pm)

 

DPD Next Day - £2.99

 

Order Over £30

All orders are processed Monday – Saturday 8am -4pm (For Next Day Order Before 2pm)

 

DPD Next Day - FREE

 

Order Over 2KG Are Subject to Additional Charges (E.g. Himalayan Salt Lamps)

2-4 Days — £7.99 
Next Day Delivery — £14.99

Free Delivery is unavailable when purchasing heavy weight items such as Salt Lamps. 

 

Returns

Standard Return

We accept returns for unopened items within 14 days of your order being placed. The buyer is responsible for the return postage and adequate packaging of the item.

Scottish Highlands, Islands & Northern Ireland

Due to restrictions with DPD Local we are unable to offer our DPD service to the Scottish Highlands, Islands and Northern Ireland. We therefore substitute this service with Royal Mail 24 Tracked. 

Damaged Goods

To report a damaged parcel please email us enquiries@healthstoreexpress.co.uk or call us 01524 388555

  • DPD Next Day As Standard
  • Secure Shopping Guarantee
  • 100% Customer Satisfaction
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